WorkCentre provides a tightly integrated module platform that adapts to the role of the individual user, making it easier to use, reducing training costs and allowing the information system users to work together and to tap the full potential of the software.

By combining WorkCentre software applications, Coresoft provides comprehensive solutions for different business models throughout your organisation.

System Features:

• Customer relationship management - The nucleus of WorkCentre is a CRM system capable of managing members, companies and individuals regardless of how they interact with your organisation.
• Contact management - Consolidated information from multiple modules and departments enables higher quality member management, service and cross promotion.
• Microsoft Outlook / Exchange integration - Direct integration to Outlook and Exchange links email directly to the database, saving incoming and outgoing communications against customers and contacts.
• Document management - An electronic file management system to store and retrieve any kind of electronic information, including MS Office documents, PDFs, email and multi-media.
• Workflow and process automation - Automation of responses, alerts and business communications is embedded in the core platform, saving time and preventing errors or omissions by staff who are servicing your customers.
• Website development services - Single view within WorkCentre to observe member website interactions. Enables integration with Coresoft and third party web applications, bringing them together into single system platform.
• Marketing management - Convert member analysis into meaningful campaigns, lists, community groups and member collaboration channels.
• Communications management - Manage all member and stakeholder communications through one integrated system. Includes website, bulk email, invoicing, renewals and social media (such as forums and blogs).
• Professional services sales - Manage a variety of charged and complimentary services provided with membership or service level agreements.
• Product sales and order processing - Stock sales and inventory management through website and WorkCentre interface.
• Event management - Manage budgets, venues, facilities, suppliers, marketing, registrations and delegate confirmations. 
• Training management - Manage course streams and modules, pre-requisites, suppliers, facilities, registrations students, AQTF and AVETMISS compliance, and marketing. 
• Conferences and complex events - Manage concurrent sessions, exhibitions, sponsorship and corporate sales packages.